Privacy Policy

Effective Date: 13th December 2024

At VexAas, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website vexaas.site, make a purchase, or interact with us through other means. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you use our services:

  • Personal Information: This includes details such as your name, email address, phone number, billing and shipping address, payment information, and any other personal details you provide when you make a purchase, subscribe to our newsletter, or contact us.

  • Non-Personal Information: We may also gather non-personal information including your IP address, browser type, operating system, and other technical data to help us understand your usage patterns and improve the functionality of our website.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To process transactions, handle payments, and deliver products and services to you.
  • To respond to your inquiries and provide customer support.
  • To improve our website’s content, features, and services.
  • To send promotional materials, updates, and newsletters if you have opted in.
  • To comply with legal obligations and enforce our website’s terms and conditions.

3. How We Protect Your Information

Your privacy is important to us, and we take reasonable measures to ensure your personal data is protected. We use industry-standard encryption methods to safeguard your information, particularly during transactions. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data.

We also take precautions to limit access to your personal information within our company and third-party partners who help us operate our business. These partners are bound by strict confidentiality agreements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for specific purposes, such as:

  • Payment processors who help us manage transactions.
  • Shipping companies and delivery services to fulfill your orders.
  • Marketing and analytics partners to improve the performance of our website.
  • Legal authorities, when required by law or to protect our rights.

We ensure that any third parties with whom we share your information comply with appropriate privacy standards.